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Due to limited resources during this time, all client inquires can be sent via email to

Our call center is experiencing a high volume of client calls and wait times are longer than usual.  The best way to get in touch is via email, but if you must call you can reach us at 888-360-9171, we appreciate your patience during this time. 

For Press & Social Media inquiries please email:

Return & Warranty information can be found via the following link: Returns & Warranty Please note that we cannot accept returns without a Return Authorization Number

For troubleshooting information please click here: Trinity Device Reset instructions

For video tutorials please click here:  How to Videos & App


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