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How to care for your NuFACE device

Every day, more people are falling in love with their NuFACE devices. It does all the work of a non-surgical facelift, taking care of sagging skin and pesky forehead wrinkles, amongst other things. It’s only fair that we repay that hard work with some love and care.

Before every NuFACE treatment, we always recommend that you wash your face with an oil-free cleanser. With a clean surface to work on, the NuFACE is able to give you the best anti-aging treatment possible. Just as your skin needs to be clean, so does the NuFACE device itself.


Keep it Simple, Keep it Clean

We all want the best out of our NuFACE device, and one way to help it help us is to properly clean it after each treatment. Simply follow these easy instructions:

  1. Lightly dampen a washcloth with water
  2. Gently wipe the spheres of your device to remove any product
  3. Gently wipe down the case of your device

If it’s been awhile since you last cleaned your device and you've noticed some product hanging around, use rubbing alcohol instead of water to wipe down your device.

If there’s buildup on the spheres, the microcurrent itself may have a tougher time making its way to your facial muscles, getting held up on the surface by an accumulation of product. Gently wiping the spheres clean after each treatment helps ensure that every anti-aging treatment is the best one.

Since the NuFACE is an electrical device, it’s essential that you make sure that product – like gel or makeup – doesn't find its way into the seams, or on any of the electrical connections. A water dampened washcloth can be used to clean the exterior of the device, but water should not be used to clean the contacts or any internal components. If product finds its way onto the gold-plated contact underneath the attachment, slightly dampen a cotton swab (not a cotton ball) with rubbing alcohol, wipe it clean, dry it off, and then let air dry at least an hour before use.

A simple wipe-down keeps your device looking good, so it can keep you looking good!

Caring For Your Device

Reap the Benefits of Your NuFACE

To keep your device going strong, keep it clean with a simple wipe-down. We all want the best treatment possible and keeping our device sparkling and clean helps us profit from all of the benefits our NuFACE device has to offer.

Reap the Benefits of Your NuFACE

To keep your device going strong, keep it clean with a simple wipe-down. We all want the best treatment possible and keeping our device sparkling and clean helps us profit from all of the benefits our NuFACE device has to offer.

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troubleshooting power issues:

Troubleshooting Power Issues

RESET YOUR NUFACE TRINITY DEVICE

Every NuFACE Device is manufactured in San Diego, California so transit time may vary depending on your location. During transit, the battery of your Trinity device may deplete, which may require a simple reset. Follow these easy steps to get your device charging in no time! Remember, charge your device for 12 hours before first use! Only use these instructions if your device serial number has the following configuration POXXXXXXX, or PROXXXXXXX.

To reset the device, first remove the microcurrent Facial Trainer attachment by pressing the release button and lifting the attachment off.

Obtain a paper clip and bend it as shown. Locate the reset hole to the right of the white serial number label on the top of the device. Please note: If your device serial number begins with a “W” your device does not have a reset hole as your device automatically resets upon being placed on the cradle. 

Place the device in the charging stand. Make sure it is fully seated. Also, make sure the charging stand is plugged in. Insert the paper clip into the reset hole as shown until it stops. It is not necessary to apply any downward pressure. After making contact and resetting the device, one or more LEDs will flash three times. This will be followed by two power-up tones. The increasing sequential LED pattern will then start, indicating that the charging has begun. Leave the device in the charging stand for at least 12 hours. The reset must be administered with the device seated in its charging cradle for it to be effective.

 


Have any questions about this treatment?

We want to ensure you see the best results possible. If you have any questions or comments regarding this treatment, please contact us below.

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