Privacy Policy

We at Carol Cole Company, Inc., the sponsor of the web site, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this web site constitutes your acceptance of our Privacy Policy and the practices it describes.

Please note that our Privacy Policy governs personally identifiable information provided to us via our web site or to the call centers referenced on our web site. It does not govern communications that you may have with others which reference our web site or products, such as communications with third-party service providers who use our products.

Although our policy with respect to use and disclosure of our customers’ personally identifiable information, asdescribed below, has been in effect for a number of years, this formal Privacy Policy was adopted on October 1,2007.

To unsubscribe from our newsletter, click on the unsubscribe link in an e-mail you’ve received, or go to your account page on the site. After logging in, you will be taken directly to a page that will allow you to unsubscribe to future mynuface emails. Please uncheck the box that indicates: “Subscribe to Email”. Then hit submit. Please allow 24 hours for your request to be processed.

Categories of Personally Identifiable Information Collected
Visitors may browse our web site without revealing any personally identifiable information, but shoppers mustopen an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone at 1 888 360 9171 to place your order. also offers its customers personalized consultations with skin care specialists by E-mail or phone. If you decide to consult with a specialist, you will be asked to provide personal information regarding your geographical location, skin characteristics and age group.

What Personal Information About Customers Does Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Here are the types of information we gather.

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use “cookies” and we obtain certain types of information when your Webbrowser accesses (which are explained below). There are tools designed to help you visit web sites anonymously, although we will not be able to provide you with a personalized experience at if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from if your computer supports such capabilities.

Information from Other Sources: We might receive information about you from other sources such as government census information, and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.

Use of Personally Identifiable Information
Your personally identifiable information is used for our internal business purposes only. does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about and its products.

As stated above, does not share our customer information with third parties, except as described in the next paragraph. If you receive information about our products from another company, has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information
We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Keeping Your Personally Identifiable Information Secure
Our authorized secure server, VeriSign®, uses Secure Sockets Layer (SSL) encryption – the industry standard — when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.

If you prefer to place your orders by telephone, you may call one of the call centers referenced on the Contact Uspage on this web site. Your personally identifiable information will be treated with the same confidentiality andsecurity as orders placed on our web site and is governed by the terms and conditions of this Privacy Policy.Changes to Your Personally Identifiable InformationYou have the ability to review, change and/or correct the personally identifiable information you provide to us bygoing to the web page that links to your account and using the edit tools provided there to change yourinformation.

Use of Cookies
Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer’s hard drive throughyour Web browser to enable our systems to recognize your browser and to provide features that help your userexperience.

The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting newcookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of’s best features, and we recommend that you leave them turned on.

Selling to Children does not sell products for purchase by children. If you are under 18, you may use mynuface.comonly with the involvement of a parent or guardian.

Optional Provisions
Our customers are given the option of registering with us to receive special offers, newsletters and new productupdates by E-mail. If at any time you decide that you no longer wish to receive these communications, you mayopt out of receiving them by simply clicking on the “unsubscribe” link, which is attached to every E-mail that isdistributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails. Should you wish to be added again in the future, just do a basic registration the next time you visit To do this, simply click on the “Newsletter Sign-Up” button on the home page and fill in your name and E-mail address. This will add you, once again, to the mailing list.

Changes to our Privacy Policy
As we strive to improve our products and services, we may revise our Privacy Policy from time to time. Weencourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacypage on our web site along with the effective date of the revision. In the event of any significant changes to ourPrivacy Policy, will notify affected customers by E-mail.

Contact Us
We respect your opinions. If you have any questions or comments about our Privacy Policy please contact usat or write to us at the following address:

Carol Cole Company, Inc.
Attn: Director of Mail Order Services
1325 Sycamore Ave, Suite A
Vista, California 92081